Podcast
Just like your body needs an annual physical, your SaaS product does too. In this episode of Standing in the Fire, Garrett, Kris and I chat about the dusty corners of running a SaaS business—from outdated onboarding emails and neglected feature rollouts to silent churn and pricing paralysis. What
Podcast
What if you could focus only on what truly moves the needle? Kris and I explore how founders can delegate smarter, systemize better, and scale faster.
Podcast
How does a growing SaaS company keep track of important knowledge? From server setups to customer success playbooks, every company builds a wealth of internal information—but too often, that knowledge is scattered, siloed, or locked away in someone’s head.
Podcast
I was hoping to get this out last year, but holidays got in the way of that (in a good way). So here is the last episode recorded in 2024, fresh for you to enjoy in 2025. * Black Friday Reflections and Trends * Rethinking Sales Strategies for Software * Technical Upgrades and
Podcast
The art of prioritization takes center stage in Episode #3 of “Standing in the Fire.” We explore how we balance the demands of running multiple SaaS companies, tackling technical debt, strategizing marketing efforts, and avoiding burnout. From Rails upgrades to marketing plans and hard-stop productivity hacks, this is how we
Podcast
Episode #1 was just a few days ago. But in the interest of releasing every Tuesday, here is #2. Today, we hit on a few topics: 🙋 Customer feedback. 😖 Podcasting pains. 🆕 Future features. 🏆 Recent wins.
Podcast
You can't have a podcast hosting company without a podcast. So Kris, Garrett and I got together and recorded our first episode. It was glorious. Shiny new mics, a riverside recording studio and lots of laughs. Then, we were smacked in the face with what it actually takes